Shipping Policy

Last Updated: August 2026

Thank you for shopping with ENSTILE. We are committed to providing a smooth and reliable delivery experience for orders placed through Enstile.us. This Shipping Policy explains our order processing, shipping, delivery, tracking, and related procedures.

1. Shipping Locations

ENSTILE currently ships orders within the United States.

Please make sure your complete and accurate shipping address is provided during checkout. We are unable to guarantee delivery to an incorrect or incomplete address provided by the customer.

2. Order Processing Time

Orders are typically processed within 1–2 business days after your order and payment have been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Processing time refers to the time required to prepare your order for shipment and does not include the estimated transit time after your package has been shipped.

3. Estimated Delivery Time

After your order has been processed and shipped, estimated delivery is typically:

4–6 business days

The total estimated timeframe is therefore approximately:

Processing: 1–2 business days
Shipping: 4–6 business days

Delivery times are estimates and may occasionally vary because of carrier delays, weather conditions, holidays, high order volumes, or other circumstances outside our reasonable control.

4. Shipping Cost

We offer Free Standard Shipping on eligible orders within the United States.

Any applicable shipping charges or alternative delivery options will be clearly displayed at checkout before you complete your purchase.

5. Shipping Carriers

Orders may be delivered through reliable shipping carriers such as:

• USPS

• UPS

• FedEx

• Other trusted delivery partners when appropriate

The carrier used for an order may depend on the destination, package size, and available shipping service.

6. Order Tracking

Once your order has been shipped, tracking information will be provided when available.

You can use the tracking information to monitor the progress of your shipment. Please allow some time after receiving your tracking details for the carrier’s system to update.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, contact us at Support@enstile.us as soon as possible.

We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once an order has been processed or handed over to the shipping carrier.

8. Delivery Delays

While we work to ensure orders arrive within the estimated timeframe, occasional delays may occur due to circumstances outside our control, including:

• Severe weather

• Carrier delays

• Public holidays

• High shipping volumes

• Transportation disruptions

• Incorrect or incomplete delivery information

If your order appears significantly delayed, please contact our customer support team for assistance.

9. Lost or Missing Packages

If your tracking information shows unusual delays or you believe your package may be lost, please contact us at Support@enstile.us.

Our team will review the available tracking information and assist you with the appropriate next steps.

If tracking shows that an order was delivered but you cannot locate it, please check around the delivery location and with household members or neighbors before contacting us.

10. Damaged Packages

Please inspect your package and products after delivery.

If an item arrives damaged, leaking, defective, or incorrect, contact us as soon as possible with your order number and clear photographs of the product and packaging.

Our team will review the issue and provide an appropriate resolution in accordance with our Refund & Returns Policy.

11. Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We will make reasonable efforts to accommodate your request before the order is processed or shipped. Once an order has entered fulfillment or has been shipped, we may not be able to modify or cancel it.

12. Business Days

For the purposes of processing and shipping estimates, business days generally refer to Monday through Friday, excluding applicable public holidays.

Delivery estimates are provided in business days unless otherwise stated.

13. Contact Us

If you have any questions regarding shipping, delivery, tracking, or your order, please contact us:

🌐 Website: https://enstile.us/
📧 Email: Support@enstile.us
📍 Address: 227 Raff Ave, Floral Park, NY 11001
📞 Phone: +1 888-366-1043

Our customer support team will be happy to assist you with questions regarding your ENSTILE order.